Frequently asked questions

Glide is a no code platform that empowers operations teams to create modern, AI-powered apps without coding. It allows you to turn scattered data into actionable insights and automate manual work through an intuitive interface that combines data management, workflow automation, and custom UI development.

Glide is trusted by over 100,000 high-performing companies of all sizes, from small businesses to large enterprises. As a no code platform, Glide empowers organizations to transform their paper-based and manual processes into streamlined digital workflows and unify siloed data sources–helping teams modernize operations without requiring traditional development resources.

Glide is designed for both technical and non-technical team members, including operations teams, field teams, IT departments, and business users. Anyone who needs to create custom business applications, automate workflows, or manage data can use Glide without any coding skills.

Glide can replace multiple standalone tools by consolidating your needs into one unified app. It replaces the need for separate:

• Spreadsheets and databases for data management
• Form builders and workflow automation tools
• Point solutions for business needs like:
• Customer portals and dashboards
• CRM and field sales apps
• Inventory and project management systems
• Work order and inspection tools

Our platform’s flexibility allows you to create a wide range of business applications tailored to your specific processes and needs, including employee/contractor/customer portals, project management dashboards, inventory management tools, customer relationship management (CRM) systems, work order apps, field sales apps, field service apps, custom operations solutions, and AI agents.

Glide transforms your manual, paper-based processes into streamlined digital workflows. Through our no code platform, you can eliminate manual data entry, automate repetitive tasks, and gain real-time visibility across your operations. Applications can be quickly adapted as your business needs evolve, and are automatically mobile-responsive without additional development effort.

Glide offers multiple pricing tiers to suit different needs: a Free plan for basic use, a Maker plan for individual creators, and Business and Enterprise plans for organizations. The Business plan includes advanced features like SQL data sources, while Enterprise adds capabilities like SSO, custom terms, and support for up to 10 million rows of data. You can see our pricing here.

Glide offers significant advantages over traditional software development methods. Our no code platform enables you to create powerful business apps in weeks rather than months, dramatically accelerating your time to market. Both technical and non-technical team members can build and maintain Glide apps, broadening development capabilities across your organization. As your business needs evolve, Glide’s no code approach means you can rapidly iterate on your app without costly redevelopment. Additionally, Glide apps are inherently mobile adaptive, so your app looks great on desktop, tablets, and smartphones without extra development work.

Yes, Glide offers robust integration capabilities. You can connect your app to various data sources, including spreadsheets like Google Sheets and Excel, SQL databases like MySQL and PostgreSQL, and Airtable. Glide also provides out-of-the-box integrations and extensible APIs, allowing you to enhance your app's functionality and streamline your workflows across multiple platforms.

The main difference between Glide's built-in data sources, like Glide Tables and Big Tables, and external data sources, like Google Sheets, Airtable, Excel, and SQL, is that Glide's native data sources do not consume updates. In addition to increased performance and full compatibility with all of Glide's features, Glide's built-in data sources allow you to use the Glide Tables API, which you cannot use with external data sources.

Glide employs multiple security layers, including encryption for data in transit and at rest, regular security audits, and adherence to rigorous cybersecurity compliance frameworks like SOC 2 Type 2 and GDPR. Moreover, our platform offers secure authentication methods, including Single Sign-On (SSO) and granular, role-based access controls. This holistic approach ensures the confidentiality, integrity, and availability of your data throughout its lifecycle on the Glide platform. You can learn more about our approach to security here.

Glide AI is available on Maker, Business, and Enterprise plans. You can preview Glide AI-powered templates for free in our templates gallery.

Glide AI uses OpenAI, Azure ML, and Google Cloud and will continue testing multiple models to ensure the best user experience.

Glide AI works with any data sources supported by Glide. Simply add a Glide AI column to start using AI with your data.

Yes, you can add Glide AI to an existing app in Glide if you're on a Maker plan or higher.

Glide AI agents are custom digital assistants that automate your business tasks, combining powerful AI with your unique processes and goals. Think of them as highly trained team members who work 24/7 and adapt to your exact requirements—while keeping humans in control of final decisions. We configure each agent for your use case, whether that's sales, customer service, project management, data analysis, or other business processes.

While we excel in operations-heavy industries, the real question is whether your team handles repeatable knowledge work. If your employees spend time reading documents, making routine decisions, or managing complex workflows—regardless of industry—there's likely an opportunity for AI automation.

Most clients see 3-5x ROI within the first year through a combination of direct cost savings and productivity gains. The long-term impact comes from scaling operations without adding headcount—we've seen teams handle 3x their previous volume without hiring additional staff.

Most customers are fully operational within 2-3 weeks. You’ll have a dedicated Customer Success Manager guiding you through implementation, training your team, and providing ongoing support to ensure smooth adoption.

No, we never train our AI models on customer data.

Security is built into every layer of our platform. We maintain rigorous certifications (SOC 2 Type 2, GDPR) and employ multiple security layers including automated vulnerability scanning, intrusion detection, and regular independent penetration testing.

Our AI agents can work with virtually any business tool.

The agent can process various formats including PDF, scanned documents, images, and electronic invoices in multiple languages.

Invoices are automatically scanned, data is extracted, validated against business rules, and routed for approval based on customizable workflows.

Yes, the agent can process invoices in multiple currencies with automatic conversion based on specified exchange rates.

The agent can integrate with popular accounting software and ERPs for seamless data transfer and processing.

The AI evaluates candidates based on customizable criteria including skills, experience, education, and job requirements matching.

Yes, the agent can process various resume formats including PDF, Word, and plain text.

Yes, screening criteria can be fully customized to match specific job requirements and company preferences.

The agent can analyze various contract types including service agreements, NDAs, employment contracts, and custom business agreements.

The agent automatically extracts key dates and obligations, setting up reminders and alerts for important milestones and deadlines.

Yes, the AI can provide instant answers about contract terms, conditions, and obligations through natural language queries.

Our AI agent follows strict security protocols with encryption and access controls to protect sensitive information. You can learn more about our approach to security here.

Yes, the agent can analyze contracts in multiple languages with accurate translation and interpretation capabilities.

The AI agent accelerates inspections through automated image analysis, defect detection, and standardized reporting while maintaining human oversight.

It can perform various inspections including quality control, safety compliance, maintenance checks, and custom inspection protocols.

Yes, the AI can perform inspections offline with data synchronization when connection is restored.

A secure, central hub that connects your customers, employees, or investors with your business data and processes. Portals provide a unified interface for accessing information, submitting requests, and managing interactions between all stakeholders. Each portal can be customized with your branding and configured with specific access controls to ensure secure, efficient information sharing.

Portal apps include user authentication, role-based access controls, document sharing, communication tools, analytics dashboards, and customizable interfaces tailored to your organization's needs.

Glide apps are built with enterprise-grade security, including encryption for data in transit and at rest, SOC 2 Type 2 compliance, and granular access controls to protect sensitive information.

Yes, you can fully customize your Portal's interface, including branding elements, layout, navigation, and user experience to match your organization's requirements.

Portals built with Glide offer comprehensive user management features, allowing you to set up different access levels, manage permissions, and control what information each user type can view or modify.

A visual analytics app that transforms your data into interactive charts and metrics for better decision-making. Dashboards help teams monitor performance, identify trends, and share insights through real-time visualizations of your key business metrics. You can combine data from multiple sources and create custom views for different team members, departments, and stakeholders.

Your Dashboard can include interactive charts, real-time metrics, custom KPI displays, data filters, automatic reports, user-specific views, and export capabilities.

Your dashboard updates in real-time when connected to Glide Tables or external data sources like Google Sheets or SQL databases.

Yes, Glide's permission system lets you control dashboard access, allowing you to share specific views with team members and external stakeholders while maintaining data security.

A customizable customer relationship app that helps you manage leads, deals, and client interactions. Built for flexibility, your CRM adapts to your specific industry workflows and automates routine tasks to save time. Teams can access customer information, track deals, and manage relationships from any device, ensuring nothing falls through the cracks.

Your CRM can include lead management, contact tracking, deal pipeline visualization, task automation, email integration, custom fields, mobile access, and performance analytics.

Yes, your Glide CRM can integrate with various business tools and data sources, including spreadsheets, databases, and third-party applications through our API.

Your Glide CRM works seamlessly across desktop and mobile devices without any extra setup–just open it on your phone and start working.

Yes, you can use Workflows to automate routine tasks and notifications for better customer management processes.

A real-time stock tracking system that helps you monitor, manage, and optimize your inventory across locations. The platform automates stock counts, generates alerts for low inventory, and provides detailed analytics about your supply chain. Mobile scanning capabilities and offline access enable teams to update inventory from anywhere, maintaining accurate stock levels at all times.

Your Inventory app can include real-time stock tracking, barcode scanning, low-stock alerts, order management, multi-location support, automated reporting, and supplier management tools.

Yes, you can automatically generate custom reports for inventory levels, sales trends, stock movement, and supply chain analytics with AI.

Yes, Glide supports barcode scanning through mobile devices for quick stock updates and inventory counts.

A collaborative workspace that helps teams plan, track, and deliver projects efficiently.

Your Project Management app can include Kanban boards, task assignments, deadline tracking, resource allocation, team collaboration tools, file sharing, and progress reporting.

The platform provides multiple views of your projects, from Kanban boards to calendars, allowing teams to visualize work in the way that suits them best. Built-in task management and resource tracking help ensure projects stay on schedule and within budget.

Tasks can be assigned to team members with due dates, priority levels, and custom fields, with automatic notifications for updates.

Yes, you can track project budgets, resource allocation, time spent, and other custom metrics within your project management app.

A centralized information hub that organizes and shares company knowledge and resources effectively. Teams can easily create, categorize, and search through documentation, policies, and training materials. The platform ensures that important information is always accessible while maintaining security through granular access controls.

Your Knowledge Base can include searchable content libraries, categorized articles, document access controls, user feedback systems, and media embedding.

Content is organized through customizable categories and search functionality for easy information retrieval.

Yes, you can set up role-based access controls to restrict document visibility based on user permissions.

Yes, you can add powerful search capabilities with filters for quick information access.

Yes, users can rate articles, provide feedback, and leave comments to help maintain content quality.

A field service management solution that streamlines job scheduling, tracking, and completion for mobile teams. Work orders can be created, assigned, and monitored in real-time, with automatic notifications keeping everyone informed of progress. Field teams can access all job details offline, capture photos and signatures, and update status from any location.

Your Work Order app can include job scheduling, technician assignment, status tracking, photo documentation, customer signatures, offline access, and real-time location tracking.

Work orders can be created manually or automatically triggered based on specific conditions, with assignment features based on availability and skills.

Field teams can access work orders, update status, attach photos, and capture signatures through the mobile app, even offline.

Yes, real-time status updates, location tracking, and progress monitoring are available for all active work orders.

The app includes a dynamic scheduling system that considers technician availability, location, and skill requirements for optimal assignment.

Yes, customers can receive updates and track work order progress through a dedicated portal interface.

A mobile-first platform that empowers sales teams to manage deals and customer relationships on the go. Sales representatives can access customer information, create quotes, and process orders directly from their mobile devices, even without internet connection. The app includes territory management and performance tracking to help optimize sales operations.

Your Field Sales app can include customer records, product catalogs, quote generation, order processing, route planning, offline access, and performance tracking.

Yes, the app supports offline functionality with automatic synchronization when internet connection is restored.

Sales territories can be defined geographically with custom assignment rules.

Yes, comprehensive sales analytics, including performance metrics, pipeline tracking, and goal monitoring are available.

Sales teams can create quotes, process orders, and manage customer approvals directly through the mobile app.

A digital inspection app that standardizes quality control and compliance processes across your organization. Teams can perform detailed inspections using custom forms, capture photos and notes, and generate professional reports automatically. The system tracks compliance deadlines and inspection histories while ensuring consistent quality standards across all locations.

Your Inspection app can include custom forms, photo capture, automated workflows, compliance tracking, signature collection, report generation, and deadline monitoring.

The app supports various inspection types including safety audits, quality control, compliance checks, property inspections, and custom inspection protocols.

Yes, you can create custom inspection forms with different question types, required fields, and conditional logic.

Results are stored securely with automatic report generation and sharing capabilities through email or portal access.

Yes, inspectors can attach photos, annotations, and notes (manually or with voice-to-text transcription) to inspection reports directly through the mobile app.

The app includes compliance tracking, deadline monitoring, and automated alerts for upcoming or overdue inspections.

Glide Solutions is a fully managed service that builds custom business applications in weeks, combining Glide's no code platform with vetted agency partners. It delivers professional, tailored software solutions that work on both mobile and desktop, with enterprise-grade security and ongoing support. Unlike off-the-shelf tools or traditional development, Glide Solutions offers rapid deployment, same-day iterations, and continuous maintenance, helping businesses like Innovative Logistics and CarboNet achieve significant operational improvements and cost savings.

Glide Solutions provides a comprehensive custom app development service that includes:

• Partnership with vetted agency experts
• Dedicated project management
• Requirements gathering
• App development
• QA testing
• Deployment assistance
• User training
• Continuous maintenance

The service combines Glide's no code platform capabilities with professional agency expertise to create tailored business applications.

A typical Glide Solutions project takes about 4 weeks from start to finish, following this structured timeline:

• Week 1: Discovery and requirements gathering
• Week 2: App development and initial QA
• Week 3: Continued development and testing
• Week 4: Deployment and team training.

Glide carefully selects the best agency partner for your project based on your industry, requirements, and project scope. Each project includes milestone tracking and regular check-ins with a dedicated Glide Customer Success Manager.

Yes, Glide apps are highly flexible and can be modified or expanded after launch. The platform allows for rapid iterations and same-day updates. Your agency partner can help implement changes, add new features, or scale the application as your needs evolve. Ongoing maintenance and support are provided throughout your app's lifecycle.

Glide Solutions works with companies across various industries, from startups to enterprises. It's particularly effective for businesses needing:

• Field sales and service management
• Customer portals and dashboards
• CRM and inventory systems
• Project management tools
• Work order management
• Knowledge bases
• Custom business process applications

The Glide Experts Program is a dedicated program for freelancers and agencies who build no-code solutions for clients using Glide. The program offers revenue sharing, early product access, and exclusive resources to help Experts grow their businesses.

As a Glide Expert, you can earn a 20% revenue share from clients you refer to Glide. Community Experts receive this for 12 months, while Certified Experts enjoy an extended 24-month revenue-sharing period. Your earnings scale as your clients' apps grow.

There are two levels:

1. Community Experts - Entry level, automatically awarded upon joining.
2. Certified Experts - Advanced level for experienced members who either are members of three paid teams and have Level 3 Certification, or have Level 3 Certification and purchased an Agency plan.

Certified Experts receive exclusive benefits including:

• Extended 24-month revenue sharing
• Access to product alphas
• One Agency Plan per Expert
• Experts Spotlight marketing opportunities
• Certified Expert badge
• Profile listing in Experts Directory
• Dedicated account manager
• Eligibility for Creators Program
• Access to Experts-only Slack

You can join by going to your profile > account settings > and clicking 'Join the Experts Program'. After joining, you'll need to complete your PartnerStack setup to start earning revenue share.

Revenue sharing is activated in two ways:

1. When clients sign up using your special referral link
2. Automatically when you join existing clients' teams

All revenue sharing is managed through PartnerStack, where you can track your earnings and referrals.

Glide Experts can build a wide range of professional business applications, including:

• CRM systems
• Field sales apps
• Inventory management
• Project management tools
• Customer portals
• Work order systems
• Knowledge bases
• Custom business solutions

In addition to our Free plan, we provide a free trial of our Business Plan, allowing you to experiment with unlimited apps, advanced features, and SQL data sources. You can start your free Business Plan trial at any time.

You can get started with Glide by watching our step-by-step YouTube tutorials. For deeper learning, explore guided courses and certifications at Glide University, or reference our Docs for specific technical details. And don't forget–our Community is always here to help!

Your team members can make their own trial accounts, or you can invite them to your Glide team by clicking the 'Invite' button in the top right of your Glide dashboard.

A personal app user is a user who signs into a Glide app using a personal email domain, such as Gmail, or an education email domain, such as .edu. Up to ten personal app users are allowed on the Free plan. The Maker plan allows for an unlimited number of personal app users. On Business and Enterprise plans, any user can sign in with any email domain. Learn more about personal users and users here.

Updates are used to change data and sync changes from external data sources like Google Sheets or Airtable. Integrations and the Glide API also use updates. Learn more about updates here.

If you exceed your plan limits, your users will receive an alert when they log in, indicating that your apps have reached their updates limit. To resolve this issue, you can either upgrade to a plan with more updates or turn on unlimited updates on your team's Billing page. Learn more about usage limits by plan here.

The Enterprise plan provides advanced capabilities for large-scale applications. It includes support for over 100 data sources and up to 10 million rows, enterprise-grade security features like Single Sign-on (SSO), and Glide Bulk API. Enterprise customers also receive a dedicated account manager, priority support, and AI implementation assistance.

No, we don't currently offer any special discounts for nonprofits. The Maker plan's unlimited personal users is ideal for building tools for educators, students, and nonprofit communities.

If you are unhappy with your purchase, we will give you a full refund within 14 days of your initial subscription payment date. Learn more about refunds here.

Glide offers different levels of support based on your plan–Glide Support, Glide Express Support, and Glide Priority Support. Additionally, all users can access our active Community forum where fellow builders and Glide Experts share knowledge and help solve problems.

With the Free plan, you get access to Community support through our forum. Our community of builders and Glide Experts regularly help answer questions and share solutions.

You can post questions in our Community forum where thousands of Glide builders, including Certified Glide Experts, share their knowledge and help solve problems. The Community is a great place to learn best practices and get inspired by other builders.