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SolutionsCustomer Support TeamsCRM

Custom CRM software for Customer Support Teams

Glide Solutions delivers tailor-made apps for Customer Support Teams in weeks—so you get exactly what you need, when you need it.

Trusted by over 100,000 high-performing companies

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Why Customer Support Teams Need CRM Software

Our tailor-made CRM software equips Customer Support Teams with tools that fit their unique needs, going beyond generic solutions. It offers precise feature alignment with your business processes, ensuring enhanced efficiency and a personalized approach to customer interactions. With custom CRM, your team can manage relationships more effectively and analyze data with greater clarity, leading to improved customer satisfaction and retention. Choose customization, choose clarity, choose success.

Get the CRM you need, tailored to the way Customer Support Teams work

Our CRM software transforms customer support with intuitive management, tracking, and KPI analysis to simplify your workflow.

Get a free quote

Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke CRM software

We combine our flexible no code platform with vetted agency partners to deliver professional custom CRM software for Customer Support Teams, on time and on budget.

Customer Support Teams CRM Software—Your Way.

An all-in-one CRM tool that has everything Customer Support Teams need.

Centralized Hub

Centralize customer interactions for quick access and efficient support. Simplify data handling and enhance team collaboration.

Spreadsheets and Integrations

Integrate with your spreadsheets and SQL databases to ensure consistent, up-to-date customer data across platforms.

Mobile responsive

Optimized for all devices, our CRM software maintains a polished look and responsive interaction wherever you work.

Custom Workflows

Design tailored workflows to simplify routine tasks and manage intricate processes, optimizing your customer support strategy.

Roles and permissions

Tailor user access with flexible roles and permissions to manage feature availability and team responsibilities.

Advanced Security

Protect your customer interactions with strong encryption, stringent compliance, and tailored security measures.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom CRM Software for

From the blog

Building a CRM: How to Create Your Own Sales CRM System Without Code

Most businesses buy cookie-cutter CRM software. Others develop their own with custom coding. But there’s another option: building a CRM without any code.

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Building a CRM: How to Create Your Own Sales CRM System Without Code

Frequently asked questions

Elevate your customer support with our smart CRM solution.

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