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Custom Scheduling software for Customer Support Teams

Glide Solutions delivers tailor-made apps for Customer Support Teams in weeks—so you get exactly what you need, when you need it.

Trusted by over 100,000 high-performing companies

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Why Customer Support Teams Need Scheduling Software

Our custom scheduling software equips Customer Support Teams with tools that cater specifically to their unique operational needs. Unlike generic solutions, our product ensures optimal staff allocation, reduces scheduling conflicts, and enhances overall efficiency. Tailored features facilitate precise control over rosters and shifts, enabling a smooth integration with existing workflows. Choose a solution that fits your team's demands and elevates their ability to serve customers effectively.

Get the scheduling you need, tailored to the way Customer Support Teams work

Simplify customer support scheduling, enhance team coordination, and elevate service with tailored tools designed for operational ease.

Get a free quote

Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke scheduling software

We combine our flexible no code platform with vetted agency partners to deliver professional custom scheduling software for Customer Support Teams, on time and on budget.

Customer Support Teams Scheduling Software—Your Way.

An all-in-one scheduling tool that has everything Customer Support Teams need.

Centralized Hub

Centralize schedules, customer queries, and team tasks. Access everything you need quickly and efficiently.

Spreadsheets and Integrations

Integrate with your spreadsheets and SQL databases to keep customer support data consistent and up-to-date.

Mobile responsive

Optimized for all devices, our software ensures easy scheduling with perfect display wherever you are, without additional setup.

Custom Workflows

Design tailored workflows to simplify routine tasks and manage intricate processes, optimizing your customer support strategy.

Roles and permissions

Tailor user access with flexible roles and permissions to manage feature availability and team responsibilities effectively.

Advanced Security

Protect your customer interactions with strong encryption, stringent compliance, and tailored security features.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Scheduling Software for

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Frequently asked questions

Simplify Your Support - Schedule Smarter, Serve Better.

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