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Custom Workflow Automation software for Customer Support Teams

Glide Solutions delivers tailor-made apps for Customer Support Teams in weeks—so you get exactly what you need, when you need it.

Trusted by over 100,000 high-performing companies

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Why Customer Support Teams Need Workflow Automation Software

Our workflow automation software is designed specifically for Customer Support Teams, enabling them to tailor their processes for efficiency and accuracy. This custom approach ensures a perfect fit for your unique needs, unlike generic one-size-fits-all solutions. With our system, support teams can automate their tasks, improve response times, and maintain a high level of service. Transform your customer support workflow with precision and ease.

Get the workflow automation you need, tailored to the way Customer Support Teams work

Optimize customer support with smart automation for inquiries, ticketing, and follow-ups, simplifying tasks and enhancing efficiency.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke workflow automation software

We combine our flexible no code platform with vetted agency partners to deliver professional custom workflow automation software for Customer Support Teams, on time and on budget.

Customer Support Teams Workflow Automation Software—Your Way.

An all-in-one workflow automation tool that has everything Customer Support Teams need.

Centralized Hub

Centralize support workflows to access data and resources quickly, ensuring efficient customer service without unnecessary hassle.

Spreadsheets and Integrations

Integrate your spreadsheets and SQL databases to keep customer support data consistent and up-to-date.

Mobile responsive

Optimized for mobile use, our software adapts flawlessly across devices for consistent support management.

Custom Workflows

Craft unique workflows to automate routine tasks and manage intricate processes tailored to your support strategy.

Roles and permissions

Customize user access with flexible roles and permissions tailored to your team's structure and needs.

Advanced Security

Elevate protection with strong security measures, adherence to industry protocols, and comprehensive data defense.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Workflow Automation Software for

From the blog

2024: Year in Review

Deepening and focusing the power of Glide with design improvements, workflow automation, and AI advancements—setting the stage for intelligent automation

Read more
2024: Year in Review

Frequently asked questions

Automate Support, Elevate Satisfaction, Transform Your Team's Workflow Now.

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