Custom Knowledge Management software for Support Specialists
Glide Solutions delivers tailor-made apps for Support Specialists in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Support Specialists Need Knowledge Management Software
Our knowledge management software equips Support Specialists with tools that cater specifically to their unique workflows. Unlike generic solutions, our custom software enhances knowledge retrieval and sharing, ensuring support teams have precise, accessible information at their fingertips. This empowers specialists to resolve inquiries with greater speed and accuracy, directly improving productivity and customer satisfaction. Choose a solution that adapts to your needs, not the other way around.
Get the knowledge management you need, tailored to the way Support Specialists work
Empower Support Specialists with tools to organize knowledge, enhance service, and simplify information retrieval for improved customer experiences.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke knowledge management software
We combine our flexible no code platform with vetted agency partners to deliver professional custom knowledge management software for Support Specialists, on time and on budget.
Support Specialists Knowledge Management Software—Your Way.
An all-in-one knowledge management tool that has everything Support Specialists need.
Centralize knowledge for quick access, ensuring focused and efficient support. Simplify information retrieval for Support Specialists.
Integrate with spreadsheets and SQL databases to keep your support data synchronized and up-to-date.
Optimized for all devices, our software maintains functionality and aesthetics on the go—no additional adjustments needed.
Design tailored workflows to simplify routine support tasks and manage intricate processes with precision.
Tailor user access with flexible roles and permissions to manage feature availability and data security effectively.
We protect your information with strong security measures, adherence to cybersecurity protocols, and constant vigilance.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
See what they're saying
Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their story
CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their story
Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their story