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Custom Resource Planning software for Customer Support Teams

Glide Solutions delivers tailor-made apps for Customer Support Teams in weeks—so you get exactly what you need, when you need it.

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Trusted by over 100,000 high-performing companies

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Why Customer Support Teams Need Resource Planning Software

Our custom resource planning software provides Customer Support Teams with a precise fit for their specific needs, unlike generic solutions which might not address all their challenges. Tailored to enhance efficiency, it allows for refined workload management and more accurate forecasting. This dedicated tool adapts to your unique operational demands, facilitating smoother workflow integration and improved team performance. With our specialized software, resource optimization for Customer Support becomes a reality.

Get the resource planning you need, tailored to the way Customer Support Teams work

Optimize customer support through strategic resource planning, tailored to simplify task management, improve response times, and enhance team coordination.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke resource planning software

We combine our flexible no code platform with vetted agency partners to deliver professional custom resource planning software for Customer Support Teams, on time and on budget.

Customer Support Teams Resource Planning Software—Your Way.

An all-in-one resource planning tool that has everything Customer Support Teams need.

Centralized Hub

Centralize support resources and information for quick and efficient retrieval and management. Save time and reduce search-related delays.

Spreadsheets and Integrations

Integrate your spreadsheets and SQL databases to keep customer support data consistent and up-to-date.

Mobile responsive

Our software naturally adapts for optimal mobile use, maintaining functionality across all devices without additional configuration.

Custom Workflows

Craft unique workflows to align with your support strategy, simplifying routine duties or intricate processes.

Roles and permissions

Customize user access through flexible roles and permissions tailored to your team's structure and needs.

Advanced Security

Elevate protection with our advanced encryption, strict compliance adherence, and comprehensive data safety measures.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

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Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

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Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

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Custom Resource Planning Software for

Frequently asked questions

Optimize your support team's efficiency with smart resource planning.

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