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Description: Streamline your customer service experience with the premier no-code ticketing support system designed for businesses seeking efficiency and simplicity. Inspired by the functionality of platforms like Intercom and Zendesk, this Glideapps-powered AI enabled solution offers a comprehensive suite of tools to manage and enhance your customer support operations.
Features:
Ticket Submission Portal: Clients can effortlessly report issues or seek assistance through a user-friendly interface, with the capability to track the status of their inquiries in real-time.
Real-Time Communication: Enable direct dialogue between clients and support agents, fostering a responsive support environment.
Notification System: Instant alerts keep your support team informed about new tickets, ensuring that no customer query goes unnoticed.
Ticket Management: Assign tickets to specific agents, categorize issues for streamlined processing, and manage the entire ticket lifecycle from open to close.
Internal Chat Functionality: Encourage collaboration among your team members with a built-in chat system for internal communications.
Analytics Dashboard: Gain valuable insights into customer interactions, support trends, and team performance to continually optimize your support strategy.
User Management: Easily onboard new support agents and manage permissions with a robust user management framework.
This app is the ideal Glide template for entrepreneurs, non-technical founders, and business owners looking to deploy a solution for their customer service process. With no coding required, you can customize this template to fit your brand and scale your support system as your business grows.
Maker
Made by LOWCODE 2
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How the template works
1
Click 'Buy template'
This will copy the template into your Glide account. If you don't have an account, you will be prompted to create one for free.
2
Customize your template
You can now import your data, add features, screens, and integrations, and adjust the settings and appearance of your app.
3
Publish your app
Once you've customized the template to your needs, you can one-click publish the app and begin inviting users immediately.
The no code platform for work software.
With Glide, you can quickly create custom apps that make your business more efficient—without writing a single line of code.
Intuitive builder. Glide's drag-and-drop builder makes it easy to create a sophisticated app quickly, without any coding or design skills.
Modern UI. Glide’s automated design system is crafted with high-quality themes, layouts, and components that are continually updated to stay modern.
SQL support. Connect your SQL databases and build powerful tools and apps on top of your existing data.
Adaptive design. Glide apps are optimized for both desktop and mobile breakpoints, ensuring a consistent UX across devices.
Powerful AI. Automatically generate customer emails, extract text data from manuals and receipts, and more with Glide AI.