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Custom Knowledge Base software for Customer Service Managers

Glide Solutions delivers tailor-made apps for Customer Service Managers in weeks—so you get exactly what you need, when you need it.

Trusted by over 100,000 high-performing companies

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Why Customer Service Managers Need Knowledge Base Software

Custom knowledge base software offers Customer Service Managers a tailored solution that caters to specific business needs, unlike generic options. This personalized approach ensures efficient management of information, resulting in quicker responses and improved customer satisfaction. Enjoy the benefits of a system that adapts to your unique workflows, enhancing productivity and knowledge accessibility for your team.

Get the knowledge base you need, tailored to the way Customer Service Managers work

Optimize customer support with knowledge base software designed to simplify information access and issue resolution.

Get a free quote

Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke knowledge base software

We combine our flexible no code platform with vetted agency partners to deliver professional custom knowledge base software for Customer Service Managers, on time and on budget.

Customer Service Managers Knowledge Base Software—Your Way.

An all-in-one knowledge base tool that has everything Customer Service Managers need.

Centralized Hub

Centralize support information for quick, easy access. Enhance efficiency in solving customer queries.

Spreadsheets and Integrations

Integrate your spreadsheets and SQL databases to keep customer support informed and data synchronized.

Mobile responsive

Our software naturally adapts for optimal mobile viewing, with no additional adjustments needed.

Custom Workflows

Craft workflows to match your support strategy, simplifying tasks from basic to intricate with customizable automation.

Roles and permissions

Easily manage access through customizable user roles and tailored permissions.

Advanced Security

Elevate protection with strong security measures, adherence to industry protocols, and comprehensive data defense.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

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Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Knowledge Base Software for

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Frequently asked questions

Empower your team with instant knowledge access. Unlock potential now.

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