Custom Knowledge Base software for Support Specialists
Glide Solutions delivers tailor-made apps for Support Specialists in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Support Specialists Need Knowledge Base Software
Our knowledge base software equips Support Specialists with a tool specifically designed for their unique challenges. Unlike generic solutions, our custom software aligns with your team's specific workflows, ensuring a smooth integration with your existing systems. This personalized approach enhances user engagement and improves information retrieval, leading to a quicker resolution of customer queries and a more efficient support experience. Choose a knowledge base solution tailored to empower your Support Specialists.
Get the knowledge base you need, tailored to the way Support Specialists work
Empower Support Specialists with knowledge base software for efficient information management and customer service optimization.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke knowledge base software
We combine our flexible no code platform with vetted agency partners to deliver professional custom knowledge base software for Support Specialists, on time and on budget.
Support Specialists Knowledge Base Software—Your Way.
An all-in-one knowledge base tool that has everything Support Specialists need.
Centralize knowledge, simplify access, and enhance support response times with efficient information management.
Integrate with your spreadsheets and SQL databases to keep your support data consistent and up-to-date.
Optimized for all devices, our software ensures easy access and readability wherever you are, without additional adjustments needed.
Design tailored workflows to simplify routine tasks and manage intricate processes, optimizing your support team's efficiency.
Tailor user access with flexible roles and permissions to manage feature availability and information confidentiality.
Protect your information with strong security measures, stringent compliance protocols, and comprehensive data safety practices.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
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CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
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Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
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