Custom Helpdesk software for Customer Support Teams
Glide Solutions delivers tailor-made apps for Customer Support Teams in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Customer Support Teams Need Helpdesk Software
Custom helpdesk software offers Customer Support Teams a tailored solution that caters to specific business needs, enhancing efficiency and responsiveness. Unlike generic systems, a bespoke helpdesk platform can adapt to unique workflows, allowing support staff to manage queries with greater precision and speed. This personalized approach not only improves customer satisfaction but also elevates team performance through tailored functionality and integration capabilities.
Get the helpdesk you need, tailored to the way Customer Support Teams work
Optimize customer support with our helpdesk software tailored to simplify ticketing, improve response times, and enhance service quality.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke helpdesk software
We combine our flexible no code platform with vetted agency partners to deliver professional custom helpdesk software for Customer Support Teams, on time and on budget.
Customer Support Teams Helpdesk Software—Your Way.
An all-in-one helpdesk tool that has everything Customer Support Teams need.
Centralize support interactions and information for quick, efficient customer service. Find everything you need in one location.
Integrate your support tools with spreadsheets and SQL databases to keep data in sync and accessible.
Our helpdesk software adapts smoothly to all devices, ensuring consistent support experiences without additional configuration.
Craft tailored workflows to simplify routine tasks and manage intricate processes with precision for your support team.
Customize user access through flexible roles and permissions tailored to your team's structure and needs.
Elevate protection with strong security measures, adherence to industry protocols, and comprehensive data defense.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their story
CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their story
Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyMercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their storyCarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their storyInnovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyCustom Helpdesk Software for
From the blog
Using OpenAI to Create an AI-Powered IT Helpdesk Companion App
A recap of our Build with Glide session where we covered using OpenAI to build an interactive IT help desk companion app.
Read more