Custom Helpdesk software for IT Professionals
Glide Solutions delivers tailor-made apps for IT Professionals in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why IT Professionals Need Helpdesk Software
Custom helpdesk software caters specifically to the unique workflow and requirements of IT professionals. Unlike generic solutions, it allows for precise alignment with your team's processes, ensuring higher efficiency and user satisfaction. Tailored tools facilitate better service management, reduce response times, and adapt as your business evolves—giving IT staff the exact functionality they need to excel at support. Choose custom helpdesk software, and elevate your IT support to new heights of performance and reliability.
Get the helpdesk you need, tailored to the way IT Professionals work
Simplify issue resolution, enhance customer support, and improve ticket management with tailored helpdesk software for IT professionals.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke helpdesk software
We combine our flexible no code platform with vetted agency partners to deliver professional custom helpdesk software for IT Professionals, on time and on budget.
IT Professionals Helpdesk Software—Your Way.
An all-in-one helpdesk tool that has everything IT Professionals need.
Centralize all support interactions and information for quick and efficient retrieval and resolution.
Integrate with spreadsheets and SQL databases to keep your IT support data consistent and up-to-date.
Optimized for all devices, our helpdesk software maintains functionality and design wherever you are, without additional adjustments.
Design tailored workflows to simplify routine tasks and manage intricate processes, optimizing your IT support strategy.
Tailor user access with flexible roles and permissions to ensure secure and appropriate use of your IT resources.
Enhanced protection for your IT operations through stringent security measures and adherence to industry protocols.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
See what they're saying
Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their story
CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their story
Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyMercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their storyCarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their storyInnovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyCustom Helpdesk Software for
From the blog
Using OpenAI to Create an AI-Powered IT Helpdesk Companion App
A recap of our Build with Glide session where we covered using OpenAI to build an interactive IT help desk companion app.
Read more