Custom Helpdesk software for E-Commerce Businesses
Glide Solutions delivers tailor-made apps for E-Commerce Businesses in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why E-Commerce Businesses Need Helpdesk Software
Every E-Commerce Business has unique needs, which is why custom helpdesk software can transform customer service efficiently. Unlike generic solutions, tailor-made helpdesk systems can adapt to specific workflows, enhance user experience, and improve resolution times. Opt for a helpdesk solution designed around your business demands to achieve a precise fit for your support strategy, yielding better satisfaction for both staff and customers. Choose customization for helpdesk excellence.
Get the helpdesk you need, tailored to the way E-Commerce Businesses work
Optimize customer support, manage queries, and handle returns with tailored helpdesk software that simplifies your E-Commerce workflow.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke helpdesk software
We combine our flexible no code platform with vetted agency partners to deliver professional custom helpdesk software for E-Commerce Businesses, on time and on budget.
E-Commerce Businesses Helpdesk Software—Your Way.
An all-in-one helpdesk tool that has everything E-Commerce Businesses need.
Centralize customer inquiries and support tools for quick, responsive e-commerce service solutions. Reduce search time and increase efficiency.
Integrate your business data, from spreadsheets to SQL, ensuring your systems remain in perfect sync.
Our helpdesk solution adapts naturally to any mobile device, providing consistent performance and usability without additional adjustments.
Craft tailored workflows to automate routine tasks or manage intricate processes, enhancing your e-commerce efficiency.
Define user access with flexible roles and permissions tailored to your team's structure and responsibilities.
We ensure data protection with strong security measures and adherence to the latest cybersecurity protocols.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their story
CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their story
Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyMercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their storyCarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their storyInnovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their story