Custom Issue Tracking software for Customer Service Managers
Glide Solutions delivers tailor-made apps for Customer Service Managers in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Customer Service Managers Need Issue Tracking Software
Custom issue tracking software offers Customer Service Managers a tailored solution that caters to specific business needs, unlike generic systems. This personalized approach ensures efficient management of customer queries, leading to faster resolutions and improved service quality. Our issue tracking software adapts to your workflow, providing a clear advantage in customer satisfaction and team productivity.
Get the issue tracking you need, tailored to the way Customer Service Managers work
Optimize customer issue resolution with our tailored tracking software, making management more intuitive and efficient.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke issue tracking software
We combine our flexible no code platform with vetted agency partners to deliver professional custom issue tracking software for Customer Service Managers, on time and on budget.
Customer Service Managers Issue Tracking Software—Your Way.
An all-in-one issue tracking tool that has everything Customer Service Managers need.
Centralize all customer issues for quick access and efficient resolution. Simplify management and enhance service quality.
Integrate your spreadsheets and SQL databases to keep customer support data consistent and up-to-date.
Our software naturally adapts for optimal mobile use, maintaining functionality across all devices without additional adjustments.
Craft unique workflows to align with your specific operational requirements, from simple automation to intricate processes.
Customize user access with flexible roles and permissions tailored to your team's structure and workflow needs.
Protect customer service interactions with strong encryption, adherence to privacy regulations, and constant security updates.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
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CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
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Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
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