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Custom Issue Tracking software for Tech Support Services

Glide Solutions delivers tailor-made apps for Tech Support Services in weeks—so you get exactly what you need, when you need it.

Trusted by over 100,000 high-performing companies

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Why Tech Support Services Need Issue Tracking Software

Tech Support Services require precise solutions. With our custom issue tracking software, teams can manage customer queries with precision, ensuring nothing falls through the cracks. Unlike generic software, ours is tailored to your unique needs, promoting efficiency and clarity in every interaction. Discover the advantage of a system designed specifically for the intricacies of your service workflow.

Get the issue tracking you need, tailored to the way Tech Support Services work

Optimize Tech Support with our issue tracking software tailored to simplify customer interactions and manage support tickets efficiently.

Get a free quote

Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke issue tracking software

We combine our flexible no code platform with vetted agency partners to deliver professional custom issue tracking software for Tech Support Services, on time and on budget.

Tech Support Services Issue Tracking Software—Your Way.

An all-in-one issue tracking tool that has everything Tech Support Services need.

Centralized Hub

Centralize support tickets, track issues, and manage resolutions effectively. Find solutions faster and improve response times.

Spreadsheets and Integrations

Integrate your issue tracking with spreadsheets and SQL databases to keep data in sync and accessible.

Mobile responsive

Our software naturally adapts for optimal mobile functionality, maintaining consistent usability across all devices without additional adjustments.

Custom Workflows

Craft workflows tailored to your support process, simplifying task management and enhancing operational efficiency.

Roles and permissions

Customize user access with flexible roles and permissions tailored to your tech support operations.

Advanced Security

Elevate protection with strong encryption, adherence to stringent security protocols, and continuous monitoring for data integrity.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

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Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

Read their story

Custom Issue Tracking Software for

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Frequently asked questions

Track, resolve, repeat – upgrade your tech support today.

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