Custom Issue Tracking software for Support Specialists
Glide Solutions delivers tailor-made apps for Support Specialists in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Support Specialists Need Issue Tracking Software
Our custom issue tracking software enables Support Specialists to efficiently manage and resolve customer issues with precision. Unlike generic solutions, our platform adapts to your unique workflows, ensuring a tight fit with your team's needs. Experience improved response times, better tracking accuracy, and a clear overview of support operations, benefiting both your staff and customers. Invest in a solution that elevates your support services to new heights.
Get the issue tracking you need, tailored to the way Support Specialists work
Simplify issue resolution, enhance customer support, and improve tracking efficiency with tailored software solutions that make work more manageable.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke issue tracking software
We combine our flexible no code platform with vetted agency partners to deliver professional custom issue tracking software for Support Specialists, on time and on budget.
Support Specialists Issue Tracking Software—Your Way.
An all-in-one issue tracking tool that has everything Support Specialists need.
Centralize issue management for quick access and efficient problem resolution. Simplify your workflow without scattered information.
Integrate with spreadsheets and SQL databases for consistent and up-to-date issue tracking.
Our issue tracking software adapts fluidly to mobile, maintaining functionality across devices with no additional setup needed.
Design tailored workflows to simplify task management and enhance complex process handling for your business.
Tailor user access with flexible roles and permissions to manage feature availability and maintain operational integrity.
We protect your data with strong security measures, adherence to cybersecurity norms, and constant vigilance.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their story
CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their story
Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyMercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
Read their storyCarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
Read their storyInnovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
Read their storyCustom Issue Tracking Software for
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