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Custom Incident Management software for E-Commerce Businesses

Glide Solutions delivers tailor-made apps for E-Commerce Businesses in weeks—so you get exactly what you need, when you need it.

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Trusted by over 100,000 high-performing companies

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Why E-Commerce Businesses Need Incident Management Software

Every E-Commerce Business faces unique challenges; that's why custom incident management software can be pivotal. It allows for a precise fit to your operational needs, improving response times and minimizing downtime more effectively than generic solutions. Tailored software adapts to your business scale and complexity, enhancing problem resolution and providing clear oversight—vital for maintaining service continuity and customer satisfaction. Choose a bespoke approach to incident management for a responsive, robust E-Commerce operation.

Get the incident management you need, tailored to the way E-Commerce Businesses work

Optimize incident response, manage disruptions, and maintain customer satisfaction with tools designed to simplify E-Commerce challenges.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke incident management software

We combine our flexible no code platform with vetted agency partners to deliver professional custom incident management software for E-Commerce Businesses, on time and on budget.

E-Commerce Businesses Incident Management Software—Your Way.

An all-in-one incident management tool that has everything E-Commerce Businesses need.

Centralized Hub

Centralize incident resolution with intuitive tools and information access in one location for efficient response management.

Spreadsheets and Integrations

Integrate incident management with your spreadsheets and SQL databases to keep your response data in sync.

Mobile responsive

Our software ensures optimal mobile functionality, making your experience consistent across all devices without additional adjustments needed.

Custom Workflows

Craft tailored workflows to manage incidents, from simple automations to sophisticated business processes.

Roles and permissions

Define user access with flexible roles and permissions tailored to your team's structure and responsibilities.

Advanced Security

We enhance protection with strong security measures, ensuring compliance and robust incident management for E-Commerce platforms.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

See what they're saying
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

Read their story
Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

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Frequently asked questions

Master your incidents – elevate your e-commerce experience. Try now.

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