Custom Incident Management software for Tech Support Services
Glide Solutions delivers tailor-made apps for Tech Support Services in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Tech Support Services Need Incident Management Software
Tech Support Services require precision. Custom incident management software gives teams the control to handle issues according to specific operational workflows. This contrasts with generic solutions which may lack the necessary flexibility. Tailor-made tools enhance efficiency, provide better data tracking, and improve response times – factors crucial for maintaining high customer satisfaction. Opt for software designed for your unique challenge, yielding a clearer path to resolution, and a better fit for your business processes.
Get the incident management you need, tailored to the way Tech Support Services work
Optimize incident resolution with tools designed for effective tracking, management, and analysis, simplifying tech support operations.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke incident management software
We combine our flexible no code platform with vetted agency partners to deliver professional custom incident management software for Tech Support Services, on time and on budget.
Tech Support Services Incident Management Software—Your Way.
An all-in-one incident management tool that has everything Tech Support Services need.
Centralize incident handling with intuitive tools and information access for responsive support operations.
Integrate your incident management with spreadsheets and SQL databases to maintain consistent, up-to-date information across systems.
Our software naturally adapts for optimal mobile use, maintaining functionality across all devices without additional configuration.
Craft workflows tailored to your support strategy, simplifying both routine and intricate incident resolution processes.
Define access levels and permissions to manage incident resolution processes efficiently.
Elevate protection with strong security measures, adherence to industry protocols, and continuous monitoring.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
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CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
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Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
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