Custom Incident Management software for Support Specialists
Glide Solutions delivers tailor-made apps for Support Specialists in weeks—so you get exactly what you need, when you need it.
Trusted by over 100,000 high-performing companies
Why Support Specialists Need Incident Management Software
Our custom incident management software equips Support Specialists with a tailored solution that caters to specific workflow needs, ensuring a more efficient incident resolution process. Unlike generic software, our platform is designed to integrate with your existing systems with minimal disruption, allowing for a smoother transition and operation. Benefit from features crafted specifically for your team, enhancing response time and service quality. Choose a solution that adapts to you, not the other way around.
Get the incident management you need, tailored to the way Support Specialists work
Simplify incident resolution, enhance response times, and improve customer satisfaction with tailored incident management tools that simplify complex tasks.
Get a free quoteFully Managed Service
Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.
Rapid Development
Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.
Modern Design
Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.
A new paradigm for bespoke incident management software
We combine our flexible no code platform with vetted agency partners to deliver professional custom incident management software for Support Specialists, on time and on budget.
Support Specialists Incident Management Software—Your Way.
An all-in-one incident management tool that has everything Support Specialists need.
Centralize incident management for quick access to tools and information, ensuring efficient resolution and knowledge sharing.
Integrate with your spreadsheets and SQL databases to keep incident data in harmony with your systems.
Optimized for mobile, our incident management software adapts flawlessly across devices for consistent support performance.
Design tailored workflows to manage incidents with precision, from simple automations to intricate processes.
Tailor access and capabilities with flexible roles and permissions tailored to your team's structure and needs.
Enhanced protection for incident management with strong encryption, adherence to industry protocols, and continuous monitoring.
How it works
Here’s how we scope, build, and deploy your solution in weeks—not months.
1
Kickoff in days
Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.
2
Build in weeks
Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.
3
Launch and iterate whenever
We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.
Glide is rated 4.7/5 stars on 600+ G2 reviews.
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Our team is your team
Glide Solutions is a new type of development partnership built for your success.
We make software simple
We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.
We are masters of our craft
We leverage years of experience gained from helping 100,000+ companies build and scale custom software.
We work with top agencies
Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.
Meet the companies working
more efficiently with Glide
See why they chose Glide
Mercury
“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”
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CarboNet
“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”
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Innovative Logistics Group
“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”
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