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Custom Incident Management software for IT Managers

Glide Solutions delivers tailor-made apps for IT Managers in weeks—so you get exactly what you need, when you need it.

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Trusted by over 100,000 high-performing companies

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Why IT Managers Need Incident Management Software

Custom-built incident management software enables IT Managers to address the unique challenges of their networks with precision. It offers flexibility that off-the-shelf solutions can't match, allowing for a highly responsive approach to system anomalies. This tailored software leads to faster diagnosis and resolution of incidents, enhancing overall operational efficiency and reducing downtime. Invest in a solution that adapts to your specific needs and elevates your incident response capabilities.

Get the incident management you need, tailored to the way IT Managers work

Whether it’s rapid incident response, organized alerts, or effective problem resolution, our custom IT software simplifies your incident management process.

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Fully Managed Service

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Glide partners with your team from scoping to rollout, ensuring regular check-ins and communication throughout the process.

Rapid Development

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Get a custom app tailored to your needs in weeks. Iterate and ship changes same day.

Modern Design

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

Glide apps are beautiful and easy-to-use on mobile and desktop—ensuring your users will love their experience on any device.

A new paradigm for bespoke incident management software

We combine our flexible no code platform with vetted agency partners to deliver professional custom incident management software for IT Managers, on time and on budget.

IT Managers Incident Management Software—Your Way.

An all-in-one incident management tool that has everything IT Managers need.

Centralized Hub

Centralize incident management for quick access and efficient response coordination. Simplify information retrieval and process oversight.

Spreadsheets and Integrations

Integrate with your spreadsheets and SQL databases to ensure consistent, up-to-date incident tracking.

Mobile responsive

Optimized for mobile, our incident management software adapts flawlessly across devices for consistent operational performance.

Custom Workflows

Design tailored workflows to efficiently manage incidents, from simple automations to intricate processes.

Roles and permissions

Tailor user access with flexible roles and permissions to manage incident oversight effectively.

Advanced Security

Enhance protection with strong encryption, continuous monitoring, and adherence to global security protocols.

How it works

Here’s how we scope, build, and deploy your solution in weeks—not months.

1

Kickoff in days

Meet with the Glide team and a handpicked agency partner to discuss your goals and receive a detailed project proposal.

2

Build in weeks

Your agency partner designs and builds your app, incorporating your feedback and providing updates with a Glide Customer Success Manager.

3

Launch and iterate whenever

We launch your fully tested custom app, providing ongoing maintenance and support throughout your app's lifecycle.

Glide is rated 4.7/5 stars on 600+ G2 reviews.

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Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us
Leader Fall 2024
Leader Small Business
Leader Mid-Market
Leader EMEA
Users Love Us

Our team is your team

Glide Solutions is a new type of development partnership built for your success.

We make software simple

We carefully select the best Agency Partner for your project and provide milestones, check-ins, and support from start to finish.

We are masters of our craft

We leverage years of experience gained from helping 100,000+ companies build and scale custom software.

We work with top agencies

Many of the world's top agencies choose Glide to build apps, backed by a community of 4,500+ Experts.

Meet the companies working
more efficiently with Glide

See why they chose Glide
Mercury
Mercury

Mercury

“Thanks to our Glide app, we scaled the number of founders we work with by 5x.”

Read their story
CarboNet
CarboNet

CarboNet

“The enterprise management system we built with Glide has reduced our IT spend by 40%—and saves us dozens of hours each week.”

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Innovative Logistics Group

Innovative Logistics Group

“Since adopting Glide, we doubled our carrier capacity and generated $1 million in new sales.”

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Frequently asked questions

Manage IT crises with precision – elevate your response now.

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